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Question or help needed?

Ask your question, or leave a remark or complaint by contacting OV-chipkaart Customer Service or by filling out the contact form.

It's your money

An OV-chipkaart expires after five years. There could still be credit on it at that time. Of course you can apply for a refund. After all, it’s your money.

My OV-chip

With an OV-chip account you can view your public transport travel history, for example. You can also use a number of services. You can report your OV-chipkaart lost or stolen and apply for a new card. You can also order credit or apply for automatic reloading.