To terminate an anonymous card that no longer works, you can use the 'Termination OV-chipkaart form'.

Unfortunately, it is not possible to report an anonymous card lost or stolen.

An anonymous card cannot be renewed online. You can request a new anonymous card at a service point near you.

For this action you must send the card to us via this form 'Change data form'

Do you want to replace or terminate the selected card?

For this action, you need to be logged in. Register, log in, link your card to your account, and try again.

It seems you currently don't have an OV-chip. You can request one. What type of OV-chip would you like to apply for?

Do you want to use the current photo or a new one?

Do you still have this card in your possession?

Choose one of the cards linked to your account.

Provide your card information here. Is your card already linked to your account? Log in and return to this page. Don't have an account yet? Register one. Note: Some actions require your card to be linked to an account. 

Replace, terminate and/or get a refund