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Page temporarily unavailable

The requested page is not accessible from your location. Due to safety reasons the country where you are located has been temporarily blocked.

You are unable to

  • Log in on your My OV-chip account;
  • Create a My OV-chip account;
  • Request a new password;
  • Change your email address.

Do you need our help? We are happy to help.

You can submit your request by sending an e-mail to this e-mail address.

Do you have questions about your personal OV-chipkaart? Then send the following information:

  • Card number
  • Last name + date of birth
  • Zip code + house number
  • Phone number

Do you have questions about your anonymous OV-chipkaart? Then send your card number and phone number.

Tip: you can view and download the travel history of your anonymous card without an account via this link.