Picking up an order

You can pick up your order at 3,427 pick-up devices throughout the Netherlands!

Search for a pick-up device near you

Enter your address and select the type of service you wish to use. The result will give you the ten nearest locations and what types of services are provided there.

Loading an order onto your card

In these folders you will read how to load your order onto your OV-chipkaart at a pick-up device. Pick-up devices look different to each other. Download the instruction folder type 1(pdf, Dutch) or instruction folder type 2 (pdf) to see what the devices look like and how picking up an order works.

Traveling with NS?

Your credit will automatically be added to your card when you check-in.