How do I order credit?
There are two steps to purchasing credit: placing an order online and loading the credit onto your card at a pick-up device.
You can place an order for your own OV-chipkaart or for an OV-chipkaart belonging to a family member or friend, as well as for both personal and anonymous cards. You do not need an account to order credit.
Ordering and picking up
- Fill in your credentials
- Pay with iDEAL
- Pick up your order at a service point
Overview of orders
- You can easily keep track of your order online;
- You can cancel your order online;
- If you have an Mijn OV-chip account, you can also see an overview of your orders.
- Your credit will be refunded if the order is not picked up within six weeks of purchase.
Do you have any questions or feedback?
Ask your question, offer feedback, or file a complaint via OV chipkaart Customer Services. Call, fill in a contact form, or send your query via Twitter.