Terminating OV-chipkaart

Personal OV-chipkaart

You can terminate your personal OV-chipkaart in two easy steps: 


Step 1: remove travel products
If you have travel products on your card, you can remove these at a public transport company counter.

Step 2: send in your card and request a credit refund
You enter your details online (Dutch, new window) and receive a pre-completed form by email. You print this form and send it with the card. If there is more than € 0 credit on your card, this amount will be returned to your bank account within 15 days. You will not be charged an administration fee.

Anonymous card

Is your anonymous OV-chipkaart defective? In this case you can terminate your card. Send in your card with a completed Termination and refund for a anonymous OV-chipkaart (Dutch, pdf). If there is more than € 0 credit on your card, this amount will be returned to your bank account. You will not be charged an administration fee.

See also 

Termination and refund for a personal OV-chipkaart (Dutch, pdf)