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  • Purchase an OV-chipkaart

    Purchase an OV-chipkaart

    everything about Purchase an OV-chipkaart
    • What is the OV-chipkaart?
    • Which card is right for you
    • Personal OV-chipkaart
    • Apply for personal OV-chipkaart
    • Anonymous OV-chipkaart
    • Service points finder
  • OV-chip and use

    OV-chip and use

    everything about OV-chip and use
    • Card information
      • Card details
      • Change contact details
      • Apply new card because of wrong personal details
      • Check credit
      • Automatic reload
      • My products
      • My orders
      • Everything...
    • Use
      • How does My travel history work?
      • My travel history and travel expenses overview
      • How do I create a travel expenses overview?
      • Travel history anonymous card
      • OV-chipkaart app
      • Everything...
  • Applying for a credit refund

    Applying for a credit refund

    everything about Applying for a credit refund
    • Credit checker
    • Credit refund (anonymous expired card)
    • Expired personal card
    • Forgot to check in or out
    • Not yet expired card
    • It's your money
    • Cancel credit order
  • Terminate or replace

    Terminate or replace

    everything about Terminate or replace
    • Reporting a card lost or stolen
    • Report my card lost or stolen
    • What to do with an expired card
    • Renew expired card
    • Defective card
    • Report my card defective
    • Terminating OV-chipkaart
    • Cancel expired card
    • Terminate my card and refund my credit
    • Refund of credit
    • The details on card are incorrect
  • Travel on credit

    Travel on credit

    everything about Travel on credit
    • How do I order credit?
    • Credit checker
    • Order credit
    • Picking up an order
    • Service points finder
    • My orders
    • Cancelling your order
    • Cancel credit order
  • Travel with automatic reloading

    Travel with automatic reloading

    everything about Travel with automatic reloading
    • Apply
    • What is automatic reloading?
    • Change or terminate
    • Service points finder
  • Travel with travel products

    Travel with travel products

    everything about Travel with travel products
    • Subscriptions and travel products
    • National travel products
    • All webshops of public transport companies
  • Everything about travelling

    Everything about travelling

    everything about Everything about travelling
    • How does travelling work?
      • Checking in and out
      • Transfers
      • Gates
      • Pick up or drop off
      • Travelling with a pet or bicycle
      • Steffie explains the OV-chipkaart
      • Everything...
    • Practical travel information
    • Different types of passenger
      • Students
      • Children, over-65s and groups
      • Passengers with a visual impairment
      • Tourists
      • Business OV-chipkaart
      • Everything...
    • Price list
      • Boarding fare and basic fare
      • Kilometer fare
      • Everything...
  • Service and contact

    Service and contact

    everything about Service and contact
    • Service points finder
    • Forms
    • Questions and answers
  • Explanation of OV-chip account

    Explanation of OV-chip account

    everything about Explanation of OV-chip account
    • Changing personal details
    • Change personal details
    • Create account
    • Request username
    • I have forgotten my password
    • Password forgotten
    • Change password
    • Change email adress

Lost, stolen or defect

arrow I have lost my OV-chipkaart. What should I do?
arrow Why do I have to pay € 11 to replace my broken card?
arrow My personal OV-chipkaart is not working/broken. What should I do?
arrow My phone has been lost/stolen. How do I ensure no-one can access the information in my OV-chipkaart app?

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