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  • Buy and load

    Buy and load How do I load the OV-chipkaart? Does it matter which operator I apply for my OV-chipkaart with? Can I purchase an OV-chipkaart on a bus or tram? Can I reload an OV-chipkaart on a bus or tram? Where can I buy an OV-chipkaart? I would like to apply for an OV-chipkaart online. What requirements does my photograph need to meet?
  • Expired card

    Expired card My anonymous OV-chipkaart has expired. What should I do? I have applied for a new card, because my old card will expire soon. But I still have another OV-chipkaart I can use. Can my money be refunded? My personal OV-chipkaart has (almost) expired. What should I do?
  • Children, over-65s and groups

    Children, over-65s and groups Children and passengers aged 65 or older travel at discounted fares because of their age. This discount can only be applied if you are travelling on credit with a personal OV-chipkaart. The discount applies to the basic fare and boarding fare . Age NS Other 3 years and younger free free 4-11 years - free with Kids Vrij from
  • Which card is right for you

    Which card is right for you Discover the advantages of the various OV-chipkaarts and choose a card that best fits the way you travel. Personal OV-chipkaart  If you often travel by public transport, the personal OV-chipkaart is convenient. You can add several travel products at the same time as well as using passes and age discounts. Everything on one card.
  • Purchase an OV-chipkaart

    Purchase an OV-chip With an OV-chipkaart in your pocket, you no longer need to think about separate tickets: you will pay for all your public-transport journeys with your OV-chipkaart! You load the card with credit in euros or add a travel product to it, such as a single journey, a monthly pass for commuting or a season ticket.
  • Terminate or replace

    Renew your personal OV-chipkaart. Travel products will be transferred to your new card. Or buy a new anonymous card. Remaining credit will be returned to your bank account.
  • Age discount

    Age discount Do children need a special OV-chipkaart? Can I travel with a discount using an anonymous OV-chipkaart? I am 65 + or will soon turn 65. What do I need to do to travel with a discount?
  • How do I order credit?

    How do I order credit? There are two steps to purchasing credit: placing an order online and loading the credit onto your card at a pick-up device. You can place an order for your own OV-chipkaart or for an OV-chipkaart belonging to a family member or friend, as well as for both personal and anonymous cards. You do not need an account to order credit.
  • Terminating OV-chipkaart

    Terminating OV-chipkaart Personal OV-chipkaart You can terminate your personal OV-chipkaart in two easy steps:  Step 1: remove travel products If you have travel products on your card, you can remove these at a public transport company counter. Step 2: send in your card and request a credit refund You enter your details online (Dutch, new window) and receive
  • Anonymous OV-chipkaart

    Anonymous OV-chipkaart If you travel on public transport occasionally or do not wish to share your personal details, an anonymous OV-chipkaart will probably be the most convenient option for you. you can share your card with the whole family (but not at the same time). For example, you can use the anonymous card to travel to Amsterdam by train and the next day