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  • How do I create a travel expenses overview?

    How do I create a travel expenses overview? You can create a travel expenses overview through your public transport travel history. This is possible for either a personal or an anonymous card. How to create an expenses overview: 1. Log in with your username and password. 2.Go to My travel history .
  • Home

    The OV-chipkaart is the payment method for public transport in the Netherlands. If you carry an OV-chipkaart with you, you will no longer need to think about individual tickets. You load credit onto the card in Euro or add a travel product, such as a single journey, a monthly pass for commuting or a season ticket. Now you are ready to travel.
  • Card information

    Card information I can see that my OV-chipkaart has been added to someone else's account. I don't want this. What should I do? How current is the credit on my card? I see in my account that automatic reloading is off, but it is working on my card. Why is this?
  • Travel with the student travel product

    Travel with the student travel product If you have a personal OV-chipkaart and there is a valid student travel product on it, then you are ready to travel on public transport. Travel with the student travel product is very simple. When you get on, check in. When you get off, check out.
  • Apply for automatic reloading

    Would you prefer not to queue for the device in order to pick up your credit? Discover automatic reloading. With automatic reloading you will always have sufficient credit on your OV-chipkaart. You can apply for it online.
  • Boarding fare and basic fare

    Boarding fare and basic fare When you travel on credit, a boarding fare will be debited from your card when you check in. When you check out, the boarding fare will be refunded and you will be charged for the number of kilometres you travelled. If you do not check out, you will pay the full boarding fare.
  • Credit refund for expired anonymous card

    Credit refund for expired anonymous card You can request a credit refund for an expired anonymous card using a form. Which form you need to use depends on how long your card has been expired for. Expired for less than a year Credit less than € 50? You can request a credit refund online Credit over € 50? Please fill out this form and send us your
  • Practical travel information

    Practical travel information You can access information that will help you to plan your journey through the links listed below. The links open a new window. Door to door travel information: NS travel information: Trip planner
  • Travel on credit

    There are a number of ways to load your OV-chipkaart. You can choose Automatic reload, so that you never have to think about credit. Or you can load your card using a loading device at the station. Choose the most convenient option for you.
  • OV-chipkaart app

    OV-chipkaart app View your public transport travel history easily and securely wherever you are with the only official OV-chipkaart app. This OV-chipkaart app is available to download free in the app store for mobile phones with Android 2.3.3 or higher and iOS 6.1 or higher. You can use the app for personal and anonymous cards.
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