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  • Create and log in

    Create and log in I have forgotten my password. What should I do? How do I create a My OV-chip account? How do I activate my OV-chip account? I can't log in to my OV-chip account. What should I do? I have forgotten my username. What should I do?
  • All webshops of public transport companies

    All webshops of public transport companies Below you will find an overview of websites and webshops of public transport companies. For questions regarding your subscription or travel product please contact your public transport company. The links will open in a new window.
  • Privacy

    Privacy We reserve the right to revise this privacy statement by making changes or additions to the information on this page. We therefore recommend that you check this page regularly. If significant changes are made to the privacy statement, we will draw your attention to these clearly on this page.
  • Business OV-chipkaart

    Business OV-chipkaart The business OV-chipkaart will be offered to employees of companies by Business Card Providers. If you have a business OV-chipkaart and have a question, please contact your Business Card Provider. You cannot use the online services on this website. The contact details can be found on the front of your card.  If you are interested in a business
  • Safety

    Safety It is very important to us that your details and other cardholder's details are processed and secured very carefully. We do our best to ensure this. But it is important for you to pay close attention too. Keep your login details to yourself Do not provide your username and password for My OV-chip to apps, other websites or other people.
  • Request username

    Request username f47408490bf078114ac760ccb82c86acc99cac5f48bcfab6f7439118d560fb5b Enter the email address with which you registered the account. If you no longer have access to this email address, we will not be able to send you your username. We recommend that you create a new account. * Required field Email address *
  • Credit refund for expired anonymous card

    Credit refund for expired anonymous card You can request a credit refund for an expired anonymous card using a form. Which form you need to use depends on how long your card has been expired for. Expired for less than a year Credit less than € 50? You can request a credit refund online Credit over € 50? Please fill out this form and send us your
  • Cancelling your order

    Cancelling your order You can cancel your order in the OV-chipkaart webshop, if you have not yet picked it up and loaded it onto your card. Cancelling  online You can cancel your order online.  Enter your order number and cancellation code . Cancelling through OV-chipkaart Customer Services You can also contact OV-chipkaart Customer Services on 0900-0980 (normal
  • Anonymous OV-chipkaart

    Anonymous OV-chipkaart If you travel on public transport occasionally or do not wish to share your personal details, an anonymous OV-chipkaart will probably be the most convenient option for you. you can share your card with the whole family (but not at the same time). For example, you can use the anonymous card to travel to Amsterdam by train and the next day
  • Purchase an OV-chipkaart

    Purchase an OV-chip With an OV-chipkaart in your pocket, you no longer need to think about separate tickets: you will pay for all your public-transport journeys with your OV-chipkaart! You load the card with credit in euros or add a travel product to it, such as a single journey, a monthly pass for commuting or a season ticket.
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