Is my privacy guaranteed?

If you have a personal OV-chipkaart, your name, address, town or city, card number and any other contact details such as your telephone number, email address and bank account number will be held by the card producer Trans Link Systems BV (TLS). When you use the OV-chipkaart, your transaction details, including your check-in, check-out and reloading transactions will also be known to TLS.

If you have purchased a personal product (such as a pass) from a public transport company, the public transport company will also have access to these details, as well as details about the journeys you have made with that public transport company. For the public transport company's privacy policy, please go to the relevant public transport company's website.

See also

Trans Link Systems Privacy Policy