x
OV-chipkaart.nl uses cookies

We use analytical cookies to optimise your user experience and we use functional cookies to save your preferences. We also place cookies from third parties in order to show you personalised adverts. We choose to use these to ensure that you see relevant OV-chipkaart adverts on other websites. These third parties can monitor your online activity.

Click on 'Choose your own settings' to find out more about our cookies and adjust your preferences. By clicking on 'Accept and continue', you are agreeing to the use of all cookies as described in our cookie policy.

x
Show details
This website uses different kinds of cookies. Some cookies are placed by services from third parties that appear on our pages. You can change or withdraw your consent at any time by deleting the cookies in your browser. You can find further information in our cookie policy.

Functional cookies help make websites easier to use, by allowing basic functions such as page navigation and access to secure parts of the website. Without these cookies, the website would not be able to function properly.

Preferences cookies allow a website to remember information that affects its use and design, such as your preferred language.

A good website is never finished. We use statistics cookies to analyse the way visitors use our website. This allows us to see what works well and where there is room for improvement.

Marketing cookies are used to monitor visitors when they visit various websites, in order to display adverts that are customised and relevant to the individual user.

Changing personal details

Have you moved? If you have a personal OV-chipkaart, it is important that you notify us of changes to your personal details. Do you have a personal travel product (e.g. a monthly pass) on your OV-chipkaart? You will also need to notify your public transport company.

There are various ways to notify us of a change.

Notify us of a change online

You can change your address easily through My OV-chip. Log in and make the change.

Notify us of a change through My OV-chip

Register an account

If you are not yet using My OV-chip, first enter your details and link a card. You can then notify us of your change straight away.
Register for My OV-chip

Notify us of a change by phone

You can also change your address by contacting OV-chipkaart Customer Services on 0900-0980 (normal phone cost). Open weekdays from 07.00 to 21.30 and Saturdays, Sundays and holidays from 10.00 to 16.00.

The details on your card are incorrect

If your name or date of birth* is incorrect, please apply for a replacement OV-chipkaart.  
Further information on applying for a replacement card.

*Since January 2020 the date of birth is no longer printed on the card.