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Credit refund for expired personal card

The easiest way to request a credit refund for an expired personal OV-chipkaart is through your OV-chip account. This way you do not need to send in your card and you can apply for a new one straight away. You can also use a form. Choose the method that is easiest for you.

Through account


  • Log in through the button below.
  • Select your card.
  • Make your choice (renew or a credit refund).
  • Your credit will be returned to your account within 15 days.

Through form


  • Complete the form online.
  • Print it out.
  • Send it in with the card.
  • Your credit will be returned to your account within 15 days.

No account yet? Then create one and link your card.

Expired for more than a year?

If your card expire more than a year ago, you can only request a credit refund by completing a pdf-form and sending this in with your card. Download the form Credit refund for a personal OV-chipkaart (pdf).