Credit refund for expired personal card
The easiest way to request a credit refund for an expired personal OV-chipkaart is through your OV-chip account. This way you do not need to send in your card and you can apply for a new one straight away. You can also use a form. Choose the method that is easiest for you.
Through account
- Log in through the button below.
- Select your card.
- Make your choice (renew or a credit refund).
- Your credit will be returned to your account within 15 days.
Through form
- Complete the form online.
- Print it out.
- Send it in with the card.
- Your credit will be returned to your account within 15 days.
No account yet? Then create one and link your card.
Expired for more than a year?
If your card expire more than a year ago, you can only request a credit refund by completing a pdf-form and sending this in with your card. Download the form Credit refund for a personal OV-chipkaart (pdf).