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We use analytical cookies to optimise your user experience and we use functional cookies to save your preferences. We also place cookies from third parties in order to show you personalised adverts. We choose to use these to ensure that you see relevant OV-chipkaart adverts on other websites. These third parties can monitor your online activity.

Click on 'Choose your own settings' to find out more about our cookies and adjust your preferences. By clicking on 'Accept and continue', you are agreeing to the use of all cookies as described in our cookie policy.

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This website uses different kinds of cookies. Some cookies are placed by services from third parties that appear on our pages. You can change or withdraw your consent at any time by deleting the cookies in your browser. You can find further information in our cookie policy.

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A good website is never finished. We use statistics cookies to analyse the way visitors use our website. This allows us to see what works well and where there is room for improvement.

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Credit refund for expired anonymous card

You can request a credit refund for an expired anonymous card using a form. Which form you need to use depends on how long your card has been expired for.

Expired for less than a year

  • Credit less than € 50? You can request a credit refund online
  • Credit over € 50? Please fill out this form and send us your card

Online credit refund

Expired for more than a year

  • Print the form out.
  • Complete it and send it in with your card.
  • Your credit will be returned to your account within 15 days.

Download the form
Tip: keep your card number and the end date somewhere safe. You will need this if you have questions about your card.