Credit refund for expired anonymous card
You can request a credit refund for an expired anonymous card using a form. Which form you need to use depends on how long your card has been expired for.
Expired for less than a year
- Credit less than € 20? You can request a credit refund online
- Credit over € 20? Please fill out this form and send us your card
Expired for more than a year
- Print the form out.
- Complete it and send it in with your card.
- Your credit will be returned to your account within 15 days.
Tip: keep your card number and the end date somewhere safe. You will need this if you have questions about your card.