Applying for a credit refund

An OV-chipkaart expires after five years. Naturally it is possible that there will still be credit on it at that time. Of course you can request a refund for this. But you can also request a credit refund if your card has not yet expired. After all, it’s your money.

How you request a credit refund depends on your card type (anonymous or personal) and the status of your card (expired or not yet expired). Choose what is applicable to you below.

  • anonymous card
  • expired

  • anonymous card
  • not yet expired

  • personal card
  • expired

  • personal card
  • not yet expired

Tips


  • Do you want to know the credit on your card? Use the Credit checker.
  • Do you have an account? Your card credit does also show here. Check your credit.
  • The expiry date for the card is included on the card.
  • You can see on the card whether it is personal or anonymous: only personal cards include a photo.

You can request a credit refund for a missed check-in or check-out at www.uitcheckgemist.nl