Is my privacy assured?

If you have a personal OV-chipkaart, TLS is in possession of the following details: your name, address, place of residence, smart card number, and possibly your telephone number, e-mail address and bank account number. TLS can also access your transaction information (such as check-in and check-out information) when you use your OV-chipkaart. When you buy a personal product (such as a season ticket) from a public transport company, that public transport company has the above mentioned details at its disposal, as well as the information from transactions made with that public transport company.

See also

Privacystatement Trans Link Systems (Dutch)